Originality, Recognition & Profitability; Everyone wants these elements in a successful hospitality business operation. We lead the industry in concept development and have developed projects that grab headlines, win awards, draw crowds, and deliver on the bottom line.
Launching a new accommodation or food service vision or fixing a damaged or broken one requires extensive knowledge and experience that even the most seasoned restaurateur, manager or chef can find daunting. From culinary development and implementation of systems to understanding operating standards, we can help every step of the way.
Our reputation is based on our ability to recognize and balance all relevant components of the business, the brand, the operating model, and the right strategy in order to create a foundation to build premium profit. With a process focused on quick profit generation for the concepts we help our clients develop, and especially for the businesses we come into and fix, we afford you more time to focus on your guests, and keep your investors happy.
As no two hotel or restaurant concepts are the same, we specialize in creating unique play books to drive long term growth. We are a game changer in the international hotel and hospitality industry. We have a strong business development DNA and aim to challenge the status quo in increasing financial performance for independent hotels and restaurants.
With many years of experience in hospitality, we have learned that success comes from having a clearly defined system and controls to ensure that those systems are delivered consistently. Having worked with international brands and family operated premises alike, we have developed and implemented outstanding quality programmes using a mix of operational tools and functional controls to support any scale of hospitality business from a coffee shop to a full-service hotel.
By working with us, we will assist you in developing systems that will work for your business with a focus on driving sales, managing costs and improving quality of the guest experience. Our hotel and restaurant consulting team have the years of service, operational experience and industry expertise to guide you on your journey every step of the way. Equipped with comprehensive checklists that cover every area of the hotel or restaurant business, from food and beverage, to logistics and operations, to front of house and back office, we will devise a winning plan to help take your vision of operating a restaurant or hotel to reality.
Hospitality is a labor-intensive business and always will be. While staff are the greatest asset of any hospitality business, they are also the most expensive operating cost to your business. Through years of experience and by working in every department of hotel operation, we have developed systems, structures and processes that make it easier to forecast staffing requirements, control the costs of the resources on duty and ensure that they are working efficiently to provide outstanding service within the best cost parameters possible. Hospitality is a fast-paced business and requires close attention to detail, planning and control as the ability to generate profit or loss exists every minute your doors are open. Often the most under-utilized resource is your staff team. How clearly do they understand their roles? Are you getting the best out of them? Do they believe they are getting the best out of you? that you are an outstanding employer?
Through effective staff training and proactive development of your team, we can improve the efficiency of your team and in the long-term drive substantial cost reductions through being able to operate to optimum staffing levels with people who are increasing your sales through up selling and more efficient service. The value that a culture of coaching and development can bring to any organization is focused interaction solely geared towards achieving a common goal. There are different variations that can be applied to this of course, so one size does not fit all. However, getting a model of support to assist your business could take your profits and performance to new levels of excellence – when you have the right coach.
With established teams we can work at agreed intervals ranging from once a week, to once a month. During these sessions we focus on established targets and actions and the team are held accountable for the results. Where those results are not as expected, we analyze why, understand the cause and work on developing a revised plan to implement along with clear guidance and instruction for all of the team. This will be delivered consistently and quickly so that the improvements become immediately visible in your business. These sessions are fun, interactive and engaging and your team will understand that they are gaining new skills that will support their development in their chosen field of expertise.
Whether you need us to help you develop an unforgettable brand supported by the appropriate collateral, or identify and formulate winning sales and marketing opportunities, HRC has all the expertise required to build and protect your image and drive revenue growth.
We offer a comprehensive suite of hotel and resort Sales & Marketing services, including; Market Studies, Brand Audit and Creation, Channel Management, E commerce Strategy and Revenue Generation programmes
Whether you own or operate a branded hotel or are competing as independent hotel, Hotel Solutions Partnership will supply the expertise to assess the competition and develop a winning strategy to capture your fair share of the market.
Through our tested and proven marketing strategies, our team can establish where you are today and where you should be at key points in the future. Having a good product is no longer enough, you must have the right marketing strategy.
What is HRC?
HRC is a 360-degree solution provider for the hospitality business. A one-stop-shop for your existing or future hospitality brand.
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- Increasing Hotel Revenue with Digital MarketingMay 25, 2019 - 21:09
To begin with we would like to ask you to think about how much money your hotel puts aside for it’s marketing budget. You don’t need to tell anyone else but what we would like you to do is think about how the money is split up, where do you designate that money? Perhaps is […]